At JL3 Shop, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a JL3 Shop player in the Philippines.
Six core principles that guide how JL3 Shop handles your personal information
JL3 Shop only collects the personal data that is strictly necessary to provide our services, verify your identity, and comply with Philippine regulatory requirements. We do not collect data for its own sake.
Your personal information is never sold, rented, or traded to third-party marketers or advertisers. JL3 Shop shares data only with service providers essential to platform operations and with authorities as required by law.
All data transmitted between your device and JL3 Shop servers is protected using TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using industry-standard encryption protocols.
As a Philippine resident, you are protected by the Data Privacy Act of 2012 (Republic Act No. 10173). JL3 Shop fully respects your rights to access, correct, and request deletion of your personal data at any time.
JL3 Shop retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once data is no longer needed, it is securely deleted or anonym ized.
In the unlikely event of a data breach that affects your personal information, JL3 Shop will notify you and the National Privacy Commission (NPC) within the timeframes required under Philippine data privacy regulations.
Scope of This Policy: This Privacy Policy applies to all personal data collected by JL3 Shop ("we," "us," or "our") through the website jl3-shop.com, the JL3 Shop mobile application, and any related services or communications. By registering an account or using our platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the JL3 Shop platform.
JL3 Shop is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.
This Privacy Policy has been prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). It governs the collection, use, storage, sharing, and disposal of personal data in connection with your use of the JL3 Shop platform.
Throughout this document, "personal data" refers to any information that identifies or could reasonably be used to identify you as an individual, whether directly or in combination with other data. "Processing" refers to any operation performed on personal data, including collection, recording, storage, use, disclosure, and deletion.
Depending on how you interact with the JL3 Shop platform, we may collect the following categories of personal data:
When required for KYC (Know Your Customer) verification, we may collect copies of government-issued identification documents such as your PhilSys National ID, Philippine passport, driver's license, SSS/GSIS ID, or PRC ID. These documents are processed solely for identity verification and regulatory compliance purposes.
Sensitive Personal Information: Certain data we collect — such as government ID numbers and financial account details — may qualify as sensitive personal information under RA 10173. JL3 Shop applies heightened security measures to the storage and processing of such data and will only use it for the specific purposes for which it was collected.
JL3 Shop collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration forms, KYC verification uploads, support inquiries, deposit/withdrawal requests |
| Automated collection | Cookies, session logs, device fingerprinting, IP address capture during platform use |
| Payment processors | Transaction confirmations from GCash, PayMaya, BDO, BPI, and Metrobank integrations |
| Third-party verification | Identity verification services used to confirm the authenticity of submitted documents |
| Gaming activity | Automatically recorded game session data generated during your use of JL3 Shop games |
JL3 Shop uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, JL3 Shop processes your personal data on the following legal bases:
JL3 Shop does not sell, rent, or trade your personal data to third parties. We may share your data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the JL3 Shop platform, including payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification services, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy laws.
JL3 Shop may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures to the Anti-Money Laundering Council (AMLC) and other relevant Philippine authorities.
In the event of a merger, acquisition, or sale of all or part of JL3 Shop's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the applicable privacy terms.
We may share your data with other parties where you have given us your explicit prior consent to do so.
No Cross-Border Transfers Without Safeguards: JL3 Shop does not transfer your personal data outside the Philippines unless adequate data protection safeguards are in place and such transfer is permitted under RA 10173 and its implementing rules.
JL3 Shop uses cookies and similar tracking technologies to enhance your experience on our platform, maintain session security, and analyze platform usage. The types of cookies we use include:
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the JL3 Shop platform. JL3 Shop does not use third-party advertising cookies or behavioral tracking for marketing purposes without your explicit consent.
JL3 Shop implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
While JL3 Shop takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are encouraged to use a strong, unique password for your JL3 Shop account and to enable two-factor authentication where available.
JL3 Shop retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Specific retention periods include:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after closure |
| Financial transaction records | 10 years (as required by Philippine AML regulations) |
| KYC / identity verification documents | 5 years after account closure or last transaction |
| Gaming activity logs | 5 years from the date of each session |
| Customer support communications | 3 years from the date of the last interaction |
| Technical and device logs | 12 months on a rolling basis |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized so that it can no longer be associated with you as an individual.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by JL3 Shop:
Right to be Informed — You have the right to know what personal data JL3 Shop collects about you, the purposes for which it is processed, and how it is protected.
Right to Access — You may request a copy of the personal data we hold about you at any time.
Right to Rectification — If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
Right to Erasure — You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Object — You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Data Portability — You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to Lodge a Complaint — If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 13 of this policy. We will respond to all verified requests within 15 business days, in accordance with NPC guidelines.
The JL3 Shop platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from persons under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on JL3 Shop, please contact our support team immediately so that we can take appropriate action.
JL3 Shop reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on the JL3 Shop platform.
Your continued use of the JL3 Shop platform following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this policy periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way JL3 Shop handles your personal data, please contact our Data Protection Officer (DPO). We are committed to addressing all privacy-related inquiries promptly and transparently.
Data Protection Officer — JL3 Shop
Email: [email protected]
General Support: [email protected]
Response Time: Within 15 business days for data privacy requests
Available: 24 hours a day, 7 days a week for general support inquiries
For more information about your rights under Philippine data privacy law, you may also visit the National Privacy Commission (NPC) website or contact the NPC directly. For questions about responsible gaming or self-exclusion, please visit our Responsible Gaming page. For general platform information, see our FAQ or About Us pages.
Your data is safe with us. Join hundreds of thousands of Filipino players from Manila, Cebu, Davao, Makati, and Quezon City who trust JL3 Shop for a secure, fair, and exciting online gaming experience. Must be 21 years or older.
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